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There's good news for anyone who is worried that their financial information has fallen into the wrong hands.  Consumers now have a new tool at their disposal; they can place a "Fraud Alert" on their credit file. To learn more visit these Credit Reporting Agencies: 
 
1-888-766-0008 
 
1-888-397-3742 
 
1-800-680-7289 
Security Policy 
 
When you provide us with information, you can be sure that we will hold that information in strict confidence. We recognize and respect your expectation that privacy be protected.  We may share information with an outside company that assists us in providing customers with our products and services. These companies act on our behalf and are also obligated to keep  
the information that we provide them confidential. We do not share any information with other companies for them to send you non-requested marketing information.  Information may also be exchanged with consumer reporting agencies and provided when legally required or permitted in connection with litigation, fraud investigation, or an acquisition  
or sale.  
 
Our employees access information about you only when needed to maintain your accounts or otherwise meet your needs. We use proven technology and established procedures for keeping your information secure. Whenever we ask for personal information on our website or internet banking we use Secure Socket Layer (SSL technology) to keep it confidential.  
You may visit our website to find out about products and services, marketing information, and career opportunities without providing any information about yourself. We do gather data regarding visits to our Website, including domain name, pages visited, length of user session, etc., to evaluate the usefulness of our site.  
 
The bank may use a software  "cookie" when accessing our PC banking product. No "cookie" will contain any information that would enable anyone to contact you via telephone, email, or U.S. Mail. (A "cookie" is a small piece of information which a Website stores in the web browser of your PC and can later retrieve. A "cookie" cannot be read by a web site other than the one  
that set the "cookie". You can set your web browser to inform you when "cookies" are set or to prevent "cookies" from being set.)  
 
We do not knowingly solicit data from children, and we do not knowingly market to children.  We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.  
 
We take appropriate steps to keep your account information accurate and up to date. If you ever notice that your information is not complete, accurate or current, please call us at the telephone number on your account statement to let us know. We will correct the information as quickly as possible.  
 
If you believe that we have not complied with our Information Practices, you may contact us at the telephone number on your account statement. Please ask for the Audit Department.  We will investigate and respond to your concern.  
 
City Bank of Hartford is committed to continue to provide quality products and services with our high level of integrity regarding personal privacy.   
 
Disclaimer: City Bank of Hartford will NEVER contact you through email for confidential information such as your acount number or Social Security number. If you receive such an email from us please call us immediately to notify us as this is a common tactic known as "phishing." If we need to update such information about you we will contact you through more secure methods. 

 

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